Customer Care
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Please email us directly at customercare@tzintzio.com with any questions or concerns you may have.
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We accept exchanges on all items within 30 days of the date of purchase. All exchanged items must be in original purchase condition with all tags and labels intact. Worn or damaged items will not be eligible for an exchange.
Exchange shipping is free for all domestic orders. Expedited shipping charges are nonrefundable. Free exchange shipping does not apply for international orders.
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To initiate an exchange, please visit returns & exchanges, which will redirect you to our exchange platform.
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We accept returns on all items for a full refund or store credit within 30 days of the date of purchase. All returned items must be in original purchase condition with all tags and labels intact. Any items that are returned worn or damaged will not be refunded.
Return shipping is free for domestic orders. Free return shipping does not apply for international orders. Expedited shipping charges are nonrefundable.
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To initiate a return, please visit returns & exchanges, which will redirect you to our return platform.